Remote Contact Center Assistant

Remote, USA Full-time Posted 2025-04-28

At DHL, we are looking for enthusiastic and customer-focused individuals to join our team as Remote Contact Center Assistants.
What You?ll Do

Be the first point of contact for our customers, providing exceptional support and solutions.
Assist customers with inquiries about shipments, tracking, and services.
Handle escalations with empathy and professionalism, ensuring customer satisfaction.
Collaborate with internal teams to resolve issues efficiently.

What We?re Looking For

Strong communication skills and a passion for helping people.
Ability to work independently in a remote setting.
Basic computer proficiency and familiarity with online tools.
Previous customer service experience is a plus, but not required.

What We Offer

Competitive pay and benefits.
Flexible remote work options to support your work-life balance.
Opportunities for growth and development within DHL.
A dynamic, team-oriented environment.

Join us in delivering excellence every day. Apply now and be part of the team that connects people and improves lives worldwide!

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