Live Chat and Email Support Agent

Remote, USA Full-time Posted 2025-04-28

About us

We are professional and innovative...

Our work environment includes:
? Modern office setting

Ten Peaks Media is a full-service marketing and advertising agency.
Since 2006 our award-winning agency has worked with clients to build or refine their brand identity with tasteful graphic design, tell their story with the power of video and help impact the growth of their company through effective digital marketing.

We are seeking a Live Chat and Email Support Agent to join our team. The ideal candidate will be responsible for providing exceptional customer service and support to our clients.

Responsibilities
? Handle inbound and outbound customer calls professionally and courteously
? Assist customers with product inquiries, orders, and issue resolution
? Perform data entry tasks accurately and efficiently
? Utilize phone etiquette to ensure positive customer interactions
? Process cash transactions and maintain accurate records
? Conduct outbound calling campaigns to promote products or services

Requirement
? Previous experience in a customer service or call center role is preferred
? Strong communication skills, both verbal and written
? Ability to multitask and work in a fast-paced environment
? Familiarity with cash handling procedures
? Multilingual or bilingual capabilities are advantageous
? Demonstrated ability in providing excellent customer service

Job Type: Full-time

Pay: $17.81 - $18.92 per hour

Benefits:
? 401(k)
? Dental insurance
? Flexible schedule
? Health insurance
? Paid time off
? Vision insurance

Shift:
? Day shift

Work Location: Remote

Apply to This Job

Check More Jobs

Apply for the Job

Live Chat and Email Support Agent

Similar Remote Jobs

Live Chat and Email Support Agent

SAP ABAP & Web Dynpro Developer

Customer Service Representative - Store #2040

Business Consultant & Coach - Remote

Company Delivery Driver I Jackson, TN

Virtual Customer Support - Entry Level

DRY GOODS SALES ASSOCIATE - NY

Guidance Document Integrity - Corporate Remote

Part-Time Focus Group Participant - Remote

Fully Remote - Client Support Manager

Software Sales Specialist, Trilogy (Remote) - $100,000/year USD

Wafer Fab Operator (TEMP)

Jr. Data Entry Operator / Part Time (Remote)

American express Remote jobs (Data Entry)

(Part-Time Remote Jobs) Walmart Live Chat ? WFH

Data Entry Operator Offline Typing Work From Home

Manager-Business Development-Sales

Virtual App Tester ? Part Time / No Experience

Choose your own schedule - Drive with Uber

Customer Service Representative APAC (Remote, Contract)