Customer Support Specialist (Remote) AT Chewy

Remote, USA Full-time Posted 2025-04-28

Join the Chewy team as a Customer Support Specialist in a remote position. As a key player in the customer experience, you'll provide exceptional service via phone, email, and chat. Addressing inquiries, resolving issues, and ensuring customer satisfaction are your main responsibilities. Strong communication skills, problem-solving abilities, and a passion for helping customers are essential... Enjoy the flexibility of working from home while contributing to Chewy's commitment to pet happiness. Apply now to be a vital part of the Chewy family.

Responsibilities: ? Customer Assistance: Assist customers with inquiries, product information, order tracking, and problem resolution through various communication channels. ? Product Knowledge: Stay informed about Chewy's wide range of products and services to provide accurate information and recommendations to customers. ? Communication Skills: Utilize effective communication skills to interact with customers in a positive and professional manner, ensuring a seamless customer experience. ? Problem Solving: Identify and resolve customer issues promptly, aiming for first-call resolution whenever possible. ? Documentation: Maintain detailed and accurate records of customer interactions, transactions, comments, and complaints.

Requirements: ? Excellent Communication: Strong verbal and written communication skills. ? Customer-Focused: A passion for delivering exceptional customer service and a customer-first mindset. ? Tech-Savvy: Comfortable navigating multiple systems simultaneously and adapting to new technologies

Apply Job!

Apply for the Job

Customer Support Specialist (Remote) AT Chewy

Requirements: ? Excellent Communication: Strong verbal and written communication skills. ? Customer-Focused: A passion for delivering exceptional customer service and a customer-first mindset. ? Tech-Savvy: Comfortable navigating multiple systems simultaneously and adapting to new technologies

Similar Remote Jobs

Customer Support Specialist (Remote) AT Chewy

Remote Part Time Data Entry Clerk

Remote Data Entry Associate (Entry Level)

Customer Sales Representatives (Work From Home)

Remote Teacher - Online | WFH

Independent Sales Representative-Flexible Hours-Work from Home

Sales Professional. Remote Position. Flexible Hours.

Virtual Booking Assistant - Entry Level

CVS Data Entry Jobs (Remote) $25/Hour

Entry-Level Amazon Virtual Customer Service Representative

Project Manager - Warehouse Automation (Fully Remote)

Senior Infrastructure Engineer

Remote Typing Specialist ? Work From Home Opportunity

Software Engineer / AI Data Trainer (20-40 h/w commitment)

Remote WFH Full Time Data Entry Clerk - Typing - Part Time Entry Level

Virtual Tutoring & Teaching Opportunities (REMOTE)

Value Stream Business Architect

Work from Home Data Entry Clerk - Part Time

Walmart Data Entry Remote Jobs $25/Hour

Premium Support Business Development Manager, Business Development, Premium Support