Customer Service Representative Remote
We are looking for a customer service representative to join our team. This person will drive customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge.
The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction.
Responsibilities: ? Manage inbound customer communications - Answer incoming calls and emails to address customer questions, requests and issues. ? Consult on customer success - Advise customers on how to successfully leverage the product/service based on their unique needs. ? Maintain working product knowledge - Act as a product expert to ensure information given to customers is accurate, up-to-date and strategic. ? Track interactions in CRM - Record customers interactions in internal system for cross-functional awareness and relationship development.
Requirements: ? 1-2 years proven experience in supporting client success ? Excellent written and verbal communication skills ? Ability to address complaints and issues with effective solutions and a positive attitude ? Passion for delighting customers with above and beyond service ? Excellent time-management and prioritization skills ? Familiarity with CRM system
Similar Remote Jobs
Customer Service Representative Remote
Posted on: 11-12-2024 17:45
Remote SLI Student Support
Posted on: 11-12-2024 17:45
Remote Personal Travel Assistant
Posted on: 11-12-2024 17:45
Data Entry Clerk (Remote)
Posted on: 11-12-2024 17:45
Assistant (Remote) (United States)
Posted on: 11-12-2024 17:45
Product Manager - E-Sports/Gaming
Posted on: 11-12-2024 17:45
Administrative Specialist I (Flexible/Hybrid)
Posted on: 11-12-2024 17:45
Apple Remote Job @($25/Hour)
Posted on: 11-12-2024 17:45
Interview Transcription and Ghostwriting
Posted on: 11-12-2024 17:45
Director, Pricing and Packaging
Posted on: 11-12-2024 17:45
Remote Call Center Agent - US
Posted on: 04-12-2024 05:41
Agency Development Director - US Remote - Chicago, IL
Posted on: 27-02-2025 00:00
Today Part Time Work From Home Jobs Amazon: Online Remote Position: Live Chat Agent with $25-$35 Hourly Pay - Remote Job Central
Posted on: 23-02-2025 00:00
Customer Service Representative At Aetna ? Part-Time
Posted on: 25-08-2024 00:00
Retail Front End Supervisor - Full-Time
Posted on: 27-02-2025 00:00
Project Manager (Airlines exp must)
Posted on: 27-09-2024 00:00
Chief Development Officer
Posted on: 27-08-2024 00:00
Research Support Agent US Part-Time (Remote)
Posted on: 27-02-2025 00:00
Residential Airbnb Cleaners Wanted in McKinney
Posted on: 27-12-2024 04:28
Remote Chat Support Specialist | No Experience Necessary | $25-$35/hr | Work from Home
Posted on: 16-08-2024 00:00