Call Center Representative (Remote)

Remote, USA Full-time Posted 2025-04-28

Remote Call Center Representative:

Annapolis ENT, a division of Chesapeake Specialty Care, is hiring a Call Center Representative to work from home Monday through Friday. Must reside in the state of Maryland and can commute to our Annapolis office location as needed. Call Center Agents will schedule all appointments as well as triage patient questions that get sent to the Physicians. Starting... salary is $16-$18/ hr plus benefits.

Call Center Agents will schedule all appointments as well as triage patient questions that get sent to the Physicians. Starting salary is $16-$18/ hr plus benefits.

Duties/Responsibilities:

Schedule appointments, which requires verification of the patient's insurance information, demographic details, reason for visit, etc.

Address emails and messages in a timely manner.

Maintain a positive attitude during busier call hours.

Call patients affected by a schedule change to move their appointments.

Required Skills/Abilities:

Strong critical thinking, organizational, and problem-solving skills.

Ability to work independently.

Highly effective verbal communication and interpersonal skills including courtesy, resourcefulness, and efficiency.

Education and Experience:

Call center experience is preferred but not required, preferably in a medical office.

Computer/technology savvy a requirement.

High school graduate or equivalent required.

Bilingual in Spanish and English is preferred but not required.

Physical Requirements:

Prolonged periods of sitting at a desk and working on a computer

Apply Job!

Apply for the Job

Call Center Representative (Remote)

Duties/Responsibilities:

Physical Requirements:

Similar Remote Jobs

Call Center Representative (Remote)

App Tester Part Time

REMOTE- Call center/Pharmacy Technician

Customer Success Team Member

Remote Executive Administrative Assistant

Non Profit Customer Support

Virtual Assistant (Part-time Contract)

Project Coordinator (Contract Basis)

Executive Search Partner, Insurance

Remote Call Center Representative

Remote Review Writing Assistant - Easy Work from Phone (Entry Level)

(Work from Home) Full Time Remote Manager, Digital, Social and Campaigns

Identity and Access Management (IAM) Analyst, Remote

Amazon Package Delivery Driver - Earn $15.00 - $19.00/hr

Remote Sales Rep, No Cold Calls - Part-time or Full-time

Apps And Games Reviewer Product Testing (Remote / Entry Level / No Experience)

High-Commission Sales Support! (Chat Only - Remote)

Trust Investigation Lead

ERA Partner and / or country manager / area developer

Tutor | Revolution Prep | $25 ? $28 | Remote (USA)