Customer Service Associate IV

Remote, USA Full-time Posted 2025-04-28

Description:
? TE Connectivity's Customer Service Teams interact with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions.
? They take and process transactions via phone, internet and correspondence from customers and representatives and respond to inquiries about TE?s products or services.
? They may promote and sell our company's products or services as well as investigate and resolve customer complaints.
? A key area of focus is to develop strong business relationships via TE's Extraordinary Customer Experience strategy.
? Managing backlog orders and open orders; communicating late deliveries to the customer and internal teams as required.
? Investigating credit and debit requests and queries to issue credit/debit as necessary.
? Answering technical queries from customers using online technical references and to offer alternatives using available resources.
? Driving corrective actions and improvement projects that will raise customer satisfaction levels.

Requirements: ? Typically requires 4 or more years of related work experience ? Requires high school diploma ? Completion of an AA degree or equivalent is preferred

Benefits:
? A comprehensive benefits package including health insurance
? 401(k)
? disability
? life insurance
? employee stock purchase plan
? paid time off
? voluntary benefits

Apply for the Job

Customer Service Associate IV

Requirements: ? Typically requires 4 or more years of related work experience ? Requires high school diploma ? Completion of an AA degree or equivalent is preferred

Similar Remote Jobs

Customer Service Associate IV

Part-Time Collections Evening (5pm-10pm)

Remote Sales Associate: Flexible Hours, Unlimited Growth

Online Focus Group Contributor - Flexible Schedule (Hiring Immediately)

Amazon careers remote

Amazon careers remote jobs - No Experience

Amazon Customer Service Jobs - Part-Time Remote (Work From Home)

Amazon Remote Careers ? $25-$35/hr | Begin Without Experience

Part Time Remote Data Entry Job ? Hiring Now (Walmart Part Time)

Part Time Remote Data Entry Job (Walmart Part Time) ? Hiring Now

Government Employees Insurance Company is hiring: Bilingual Customer Service Sal

Hiring Non Licensed Life Insurance Agent (Work from home)

Associate Customer Service Representative (Remote) ? 1st Shift ? Starting rate $17.23/hr

Customer Care Pro - Servicemember Civil Relief Act (SCRA)

Senior PD Project Management Specialist - SR

Google Ads Specialist

Online Language Tutor - Part Time, Full Remote & Flexible Schedule

Amazon Work from Home Customer Service Representative – $16-$35/hour

Remote Work Opportunity: Legal Transcription

IRS Revenue Officer (Entry Level)