LIVE CHAT AGENT-WFH REMOTE

Remote, USA Full-time Posted 2025-04-28

As a Live Chat Agent, you will be the first point of contact for customers seeking assistance via live chat. You will help customers with inquiries, resolve issues, and ensure they have a positive experience with our products or services. The ideal candidate is proactive, empathetic, and able to handle multiple chats at once in a fast-paced environment.

Key Responsibilities: Customer Support:

Respond to customer inquiries via live chat in a professional and friendly manner.
Provide real-time assistance, including product details, troubleshooting, and issue resolution.
Understand customer needs and guide them toward the best solutions.
Problem-Solving:

Identify and resolve issues promptly, ensuring customer satisfaction.
Escalate more complex issues to higher-level support or appropriate departments when necessary.
Follow up with customers to ensure issues are fully resolved and their needs have been met.
Order Assistance:

Assist customers with orders, including tracking, returns, exchanges, and refunds.
Help customers navigate the website, complete purchases, and provide product recommendations when appropriate.
Product Knowledge:
Employment Type: Full-Time
Salary: $ 30.00 40.00 Per Hour

Apply for the Job

LIVE CHAT AGENT-WFH REMOTE

Key Responsibilities: Customer Support:

Similar Remote Jobs

LIVE CHAT AGENT-WFH REMOTE

Provider Customer Service Representative

Remote Customer Service Representative

Administrative Assistant/Data Entry Clerk

Remote Jobs for Students

Online Chat Support Representative

Remote - Business Development

Text Collector (Project Nimbus)

Fully Remote Sales Specialist

Remote Front Desk Attendant

Remote Licensed Insurance Representative

Audio Data Contributor - Arabic (Non Native)

Member Service Representative I (Remote)

Part-Time Freight Driver

Part Time Sales Reps ? Flexible Schedules ? Work from Home

Sr. Site Reliability Engineer - Apple Services Engineering

Lead Experience Designer

(This is a Home Jobs) Amazon Data Entry Part Time Jobs

Centralized Non-retail Pharmacist (Full time) ? onsite SIGN-ON BONUS

Part-Time Yelp Spam Comment Remover United states