Apple Support Remote Specialist

Remote, USA Full-time Posted 2025-04-28

Job Title

Apple Support College Advisor - At Home Opportunity
About Us

We believe in delivering exceptional service to our customers through dedication, creativity, and innovation. As an Apple Support College Advisor, you'll play a key role in providing world-class customer experience.
Responsibilities
? Provide technical support for our popular products, including iPhones, iPads, MacBooks, and more.
? Use documented troubleshooting flows to resolve issues.
? Listen to customers and tailor communication to their needs.
Requirements
? Enrolled at a US university pursuing a bachelor's degree or higher.
? A quiet home workspace with ergonomic chair and desk.
? A hard-wired internet connection with minimum download speed of 10 Mbps and 3 Mbps upload at your address.
? Available for five weeks of full-time paid training on a set schedule.
? Able to work 20 weekly hours after training.
? Able to flex up or down in weekly hours when school is not in session.
? Able to meet minimum typing speed of 40 WPM while talking with customers.
? Successful completion of a pre-employment assessment, background check, and initial training.
? Minimum GPA of 2.7.
Preferred Qualifications
? Bachelor's degree in Business, Communications, Computer Science, Engineering, or other tech-related field.
? Possess passion for customer service and ownership of the customer experience.
? Able to navigate difficult conversations and display resilience.
? Able to self-manage and work independently in a fast-paced environment.

Apply for the Job

Apple Support Remote Specialist

Similar Remote Jobs

Apple Support Remote Specialist

100% Remote Cognos Analytics

ERP with QAD Experience

Sales Representative Entry Level

Entry Level Software Developer

RN Labor and Delivery

Remote Customer Care Professional

Remote Legal Transcription Specialist

Home-Based Accounting/Data Entry Clerk

Virtual Customer Care Specialist

Remote Amazon Data Entry Jobs Hiring (URGENT) - Part-Time

[Entry Level/No Experience] Southwest Airlines Careers (Work At Home) $25/Hour

Male And Female Data Entry Reps Needed (Remote) $20-$25/Per Hour

Remote Chat Support Specialist

Remote Account Manager (Part-Time Contract)

Pathology Transcriptionist Remote

Mail Package Sorter

Full time School Setting SLP Position open in PA for Remote work

Remote Data Entry and Social Media Marketing Specialist (Work from Home)

Marketing Communications - 2025 Summer Intern